Thumpr Terms of Use

Effective Date: April 1, 2026

Last Updated: April 1, 2026

These Terms of Use ("Terms") are a legally binding agreement between you and Thumpr, LLC. ("Thumpr," "we," "us," or "our"). They govern your access to and use of the Thumpr mobile application, website at thumpr.us, and all related services (collectively, the "Platform").

By creating an account, checking any acceptance box, or using the Platform, you agree to be bound by these Terms, our Privacy Policy, and our Community Guidelines (incorporated by reference). If you do not agree, do not use Thumpr.

1. Eligibility

1.1 Age Requirement

You must be at least 18 years old to use Thumpr. We verify your age during account creation using the date of birth you provide. If we determine that you are under 18, your account will be immediately blocked and your data deleted. Misrepresenting your age is grounds for permanent termination.

1.2 Legal Capacity

You must have the legal capacity to enter into a binding agreement in your jurisdiction. You must not be prohibited from using the Platform under applicable law.

1.3 Account Limits

You may maintain only one active Thumpr account. Creating multiple accounts to circumvent enforcement actions (bans, suspensions) or for any other purpose is prohibited and grounds for termination of all accounts.

1.4 Geographic Availability

Thumpr is currently available in select cities in the United States. We may use your location to verify eligibility for access. Availability may expand or change at our discretion.

2. Your Account

2.1 Registration

To use Thumpr, you must create an account using a valid email address and password through our authentication provider. You agree to provide accurate, current, and complete information during registration and to keep it updated.

2.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at security@thumpr.us if you believe your account has been compromised.

2.3 Encryption Passcode

You may set up a 6-digit encryption passcode to enable end-to-end encryption for your messages. Your passcode is yours alone — Thumpr does not store, transmit, or have any ability to recover your passcode. If you forget your passcode, you may reset it, but all messages encrypted with the previous passcode will become permanently unreadable. This is by design and is not a defect in the Platform.

2.4 Invite Codes

Access to Thumpr may require an invite code. Invite codes are personal and may not be sold, traded, or distributed for commercial purposes. We reserve the right to revoke invite codes at any time.

3. Acceptable Use

3.1 Community Guidelines

You agree to abide by our Community Guidelines, which are incorporated into these Terms by reference. The Community Guidelines set standards for behavior on the Platform, including but not limited to prohibitions on harassment, hate speech, impersonation, and unsolicited explicit content.

3.2 Prohibited Conduct

You agree not to:

  • Harass, bully, threaten, or intimidate any user, or engage in hate speech, discrimination, or targeted abuse based on race, ethnicity, religion, gender, gender identity, sexual orientation, disability, or any other characteristic;
  • Impersonate any person or entity, or misrepresent your identity, age, or affiliation;
  • Post, send, or share content that is illegal, exploitative, depicts minors in any sexual context, promotes violence, or violates any applicable law;
  • Send unsolicited explicit content to users who have not consented to receive it;
  • Use the Platform for commercial purposes, including solicitation, advertising, promotion of goods or services, or sex work solicitation;
  • Stalk, dox, or share another user's personal information (including screenshots, recordings, or private messages) without their consent;
  • Attempt to access another user's account, encryption keys, or private data;
  • Reverse engineer, decompile, or disassemble any part of the Platform, or attempt to derive source code;
  • Use automated tools (bots, scrapers, crawlers) to access the Platform or collect user data without our written permission;
  • Circumvent or interfere with the Platform's security features, including encryption, content moderation, access controls, or rate limits;
  • Transmit malware, viruses, or any other harmful code;
  • Create accounts using fake identities, disposable email addresses, or for the purpose of evading enforcement actions; or
  • Facilitate or encourage any of the above by other users.

3.3 Interactions with Other Users

You are solely responsible for your interactions with other users, both on and off the Platform. Thumpr is not a party to any dispute between users. We encourage you to exercise caution, meet in public places, and inform a trusted person before meeting someone in person.

Thumpr does not conduct criminal background checks on users and makes no representations about the character, intentions, or trustworthiness of any user.

4. User Content

4.1 Your Content

"User Content" means any content you create, upload, share, or transmit through the Platform, including profile information, photos, bio text, messages, attachments, Bundles (photo albums), hashtags, and feedback.

4.2 Ownership

You retain ownership of your User Content. Nothing in these Terms transfers ownership of your content to Thumpr.

4.3 License Grant

By submitting User Content to the Platform, you grant Thumpr a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, distribute, display, and perform your User Content solely for the purposes of:

  • Operating, maintaining, and improving the Platform;
  • Displaying your profile and content to other users according to your privacy and visibility settings;
  • Moderating content in accordance with our Community Guidelines;
  • Creating aggregated, de-identified data for analytics and improvement of the Platform; and
  • Complying with legal obligations.

This license continues for as long as your User Content remains on the Platform and for a reasonable period after deletion to allow for backup removal and technical processing. For content shared with other users (e.g., messages, shared Bundles), the license continues until all copies are deleted by all parties.

4.4 Content Representations

By submitting User Content, you represent and warrant that:

  • You own or have the necessary rights to share the content;
  • The content does not infringe any third party's intellectual property, privacy, or other rights;
  • The content complies with these Terms and our Community Guidelines;
  • Any photos you upload of yourself are authentic and accurately represent your current appearance; and
  • You are at least 18 years old and, if your content depicts other individuals, each depicted person is at least 18 years old and has consented to the content being shared.

4.5 Bundles (Photo Albums)

You may create Bundles and control access by granting or revoking access to specific users. You are responsible for the content in your Bundles and for managing who can view them. Granting a user access to a Bundle does not grant that user the right to copy, distribute, or share the contents outside of the Platform.

5. Messaging & Encryption

5.1 End-to-End Encryption

Thumpr offers end-to-end encryption ("E2EE") for messages between users who have both set up an encryption passcode. When E2EE is active:

  • Message content and attachments are encrypted on your device before transmission;
  • Thumpr cannot access, read, or decrypt your encrypted messages;
  • Encryption is indicated by a lock icon in the conversation; and
  • If either user has not set up a passcode, messages are encrypted in transit but accessible by Thumpr on our servers ("Standard Protection").

For a detailed explanation of how encryption works on Thumpr, see our Encryption Explainer.

5.2 Encryption Limitations

You acknowledge and agree that:

  • E2EE protects message content only — metadata (sender, recipient, timestamps, delivery status) is not encrypted and is accessible to Thumpr;
  • Profile information (name, photos, bio) is not encrypted and is accessible to Thumpr and visible to other users;
  • Thumpr is not responsible for lost messages resulting from a forgotten or reset encryption passcode;
  • Encryption does not prevent a recipient from screenshotting, copying, or sharing your messages outside the Platform; and
  • The security of your encrypted messages depends in part on the security of your device and passcode.

5.3 Encryption Key Revocation

If you commit a serious violation of these Terms or our Community Guidelines, Thumpr reserves the right to reset your encryption keys. This means your future messages will no longer be end-to-end encrypted (Standard Protection only). Your past encrypted messages remain unreadable to Thumpr — we cannot retroactively decrypt prior conversations. Privacy is a feature of responsible use, and we do not extend E2EE protections to users who abuse them to harm others. Affected users will be notified.

5.4 Real-Time Messaging

The Platform uses persistent connections (WebSockets) to deliver messages in real time. Connection state (online/offline) is tracked to enable message delivery and notifications. Connection records are automatically deleted after 24 hours.

6. Discovery, Location & Nudges

6.1 Location Services

Thumpr uses your device's location to power nearby user discovery, distance-based filtering, and geographic eligibility verification. We apply a privacy offset ("fuzzing") to your coordinates so that your exact location is never exposed to other users.

You may revoke location permissions through your device settings at any time, but doing so may limit your access to core discovery features.

6.2 Profile Visibility

You control whether your profile appears in discovery features (the grid, nearby users, featured profiles). Adjusting your visibility settings does not delete your account or data — it only controls whether other users can find you through discovery.

6.3 Nudges

The Nudge feature lets you express interest in another user. Nudges are subject to cooldown periods and expiration (currently 24 hours). You may ignore nudges from any user. Sending nudges in a harassing pattern (e.g., repeatedly to users who have indicated they are not interested) violates these Terms.

6.4 Hashtags & Tags

You may select hashtags to describe your interests. Hashtags are public and visible on your profile. Thumpr curates the available hashtag list; new user-created hashtags are subject to review and approval. We reserve the right to remove, merge, or modify hashtags at any time.

7. Content Moderation

7.1 Automated Photo Screening

Profile photos are automatically screened using automated image analysis technology before being displayed to other users. Photos may be approved, held for review, or rejected based on this screening. If a photo is rejected, you will be notified. Automated screening applies only to profile photos — photos shared in encrypted messages and Bundles are not scanned by Thumpr.

7.2 User Reporting

Any user may report another user for violations of these Terms or Community Guidelines. Reports are reviewed by our team and may result in warnings, content removal, account suspension, or permanent bans. Filing false or malicious reports is itself a violation of these Terms.

7.3 Moderation of Encrypted Content

For end-to-end encrypted conversations, Thumpr cannot proactively monitor message content. Moderation of encrypted conversations is based on:

  • User reports (the reporting user may share relevant content with us);
  • Behavioral metadata (e.g., message volume patterns, account age, report history); and
  • Account-level enforcement actions.

For non-encrypted conversations (Standard Protection), Thumpr can review message content when investigating reported violations.

7.4 Enforcement Actions

We may take any of the following actions at our discretion, with or without prior notice:

  • Warning: A notice that specific conduct violates our policies;
  • Content removal: Removal of specific User Content that violates our policies;
  • Suspension: Temporary restriction of account access;
  • Encryption revocation: Reset of encryption keys (see Section 5.3);
  • Ban: Permanent termination of your account and prohibition from creating new accounts; or
  • Legal referral: Reporting illegal activity to law enforcement.

Enforcement decisions are logged in an internal audit system. We endeavor to apply enforcement consistently, but we reserve sole discretion over moderation decisions.

8. Communications

8.1 Push Notifications

By enabling push notifications on your device, you consent to receive notifications about messages, nudges, and other Platform activity. You may disable push notifications through your device settings at any time. Thumpr uses Apple Push Notification service (APNs) and Firebase Cloud Messaging (FCM) to deliver notifications.

8.2 Email Communications

We may send you transactional emails (account verification, security alerts) and periodic activity digest emails summarizing your messages and nudges. You may opt out of digest emails through your in-app notification preferences. You cannot opt out of transactional emails related to account security.

8.3 SMS Communications

If you provide your phone number, you consent to receive service-related and promotional text messages from Thumpr. You may opt out at any time by replying "STOP." Standard carrier message and data rates may apply. Thumpr is not responsible for delays, delivery failures, or charges imposed by your carrier.

9. Intellectual Property

9.1 Thumpr's Intellectual Property

The Platform, including its software, design, branding, logos, text, graphics, and all other content provided by Thumpr (excluding User Content), is owned by or licensed to Thumpr and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works from any part of the Platform without our prior written consent.

9.2 Trademarks

"Thumpr," the Thumpr logo, and all related marks are trademarks of Thumpr, Inc. You may not use our trademarks without our prior written consent.

9.3 Feedback

If you provide us with suggestions, ideas, or feedback about the Platform ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use, modify, and incorporate that Feedback into the Platform without any obligation to you.

10. Copyright Infringement (DMCA)

10.1 DMCA Notice

If you believe that your copyrighted work has been copied and posted on the Platform in a way that constitutes copyright infringement, please send a notice to our designated agent with the following information:

  1. A physical or electronic signature of the copyright owner or authorized agent;
  2. Identification of the copyrighted work claimed to have been infringed;
  3. Identification of the material on the Platform that is claimed to be infringing, with sufficient detail for us to locate it;
  4. Your contact information (address, phone number, email);
  5. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
  6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Send DMCA notices to: legal@thumpr.us

10.2 Counter-Notice

If you believe your content was removed in error, you may submit a counter-notice with the information required under 17 U.S.C. § 512(g)(3). We will process counter-notices in accordance with the DMCA.

10.3 Repeat Infringers

We will terminate the accounts of users who are repeat copyright infringers in appropriate circumstances.

11. Third-Party Services

The Platform relies on third-party services to function. These include providers of cloud infrastructure and hosting, authentication and identity verification, push notification delivery (Apple and Google), email services, image moderation, and mobile application frameworks. These providers process data on our behalf under contractual obligations to protect it. For details on specific categories of service providers, see our Privacy Policy.

Thumpr is not responsible for the availability, accuracy, or practices of any third-party service. Your use of third-party services is subject to their respective terms and policies.

12. Account Termination & Deletion

12.1 Termination by You

You may delete your account at any time through the app. When you delete your account:

  • Your profile is removed from the Platform and is no longer visible to other users;
  • Your authentication credentials are deactivated;
  • End-to-end encrypted messages you sent remain encrypted and are not retroactively decrypted or deleted from recipients' conversations; and
  • Some data may be retained as described in our Privacy Policy (e.g., for legal compliance, safety, or backup processing).

12.2 Termination by Thumpr

We may suspend or terminate your account at any time, with or without cause and with or without notice, including but not limited to:

  • Violation of these Terms or Community Guidelines;
  • Abusive, fraudulent, or illegal conduct;
  • Conduct that endangers the safety of other users;
  • Extended inactivity; or
  • At our discretion for any reason.

12.3 Effect of Termination

Upon termination, your right to use the Platform immediately ceases. Sections that by their nature should survive termination will survive, including but not limited to: Sections 4.3 (License Grant), 9 (Intellectual Property), 13 (Disclaimers), 14 (Limitation of Liability), 15 (Indemnification), 16 (Dispute Resolution), and 18 (General Provisions).

12.4 Data Retention After Termination

Certain data may be retained after account deletion as described in our Privacy Policy, including for legal compliance, dispute resolution, safety, and enforcement purposes. Moderation reports, audit logs, and anonymized analytics data may be retained indefinitely.

13. Disclaimers

13.1 "As Is" Basis

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, THUMPR DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

13.2 No Guarantee of Results

Thumpr does not guarantee that you will find a match, make connections, or achieve any particular outcome from using the Platform. We do not guarantee that the Platform will be uninterrupted, secure, or error-free.

13.3 No Vetting of Users

THUMPR DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS, IDENTITY VERIFICATION BEYOND EMAIL AND AGE, OR SCREENING OF USERS BEYOND AUTOMATED PHOTO MODERATION. WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE CONDUCT, IDENTITY, INTENTIONS, LEGITIMACY, OR TRUSTWORTHINESS OF ANY USER. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS AND SHOULD EXERCISE CAUTION.

13.4 Encryption Disclaimer

While we implement strong encryption protocols, no security system is impenetrable. Thumpr does not warrant that encryption will prevent all unauthorized access to your messages. Security depends in part on factors outside our control, including your device security and passcode strength.

13.5 Third-Party Disclaimer

Thumpr is not responsible for the acts, omissions, or content of any third party, including other users, service providers, or linked websites.

14. Limitation of Liability

14.1 Exclusion of Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THUMPR, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:

  • YOUR USE OF OR INABILITY TO USE THE PLATFORM;
  • ANY CONDUCT OR CONTENT OF ANY USER OR THIRD PARTY ON THE PLATFORM;
  • ANY CONTENT OBTAINED FROM THE PLATFORM;
  • UNAUTHORIZED ACCESS TO, ALTERATION OF, OR LOSS OF YOUR DATA, TRANSMISSIONS, OR CONTENT;
  • LOST OR FORGOTTEN ENCRYPTION PASSCODES AND ANY RESULTING INABILITY TO ACCESS MESSAGES;
  • INTERACTIONS WITH OTHER USERS, WHETHER ONLINE OR OFFLINE; OR
  • ANY OTHER MATTER RELATING TO THE PLATFORM.

14.2 Liability Cap

TO THE FULLEST EXTENT PERMITTED BY LAW, THUMPR'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THUMPR IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

14.3 Basis of the Bargain

THE LIMITATIONS IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND ARE A FUNDAMENTAL PART OF THE AGREEMENT BETWEEN YOU AND THUMPR. THUMPR WOULD NOT PROVIDE THE PLATFORM WITHOUT THESE LIMITATIONS.

15. Indemnification

You agree to indemnify, defend, and hold harmless Thumpr, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Platform;
  • Your User Content;
  • Your violation of these Terms or any applicable law;
  • Your violation of any third party's rights, including intellectual property, privacy, or publicity rights;
  • Your interactions with other users; or
  • Any claim that your User Content caused damage to a third party.

This indemnification obligation survives termination of your account and these Terms.

16. Dispute Resolution

16.1 Informal Resolution First

Before filing any formal proceeding, you agree to first contact us at legal@thumpr.us and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved without litigation.

16.2 Binding Arbitration

If we cannot resolve a dispute informally, you and Thumpr agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Platform through binding individual arbitration, administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court. The arbitration will be conducted in English, in Santa Clara County, California, or remotely by mutual agreement.

The arbitrator may award the same damages and relief as a court, but only to the extent necessary to satisfy your individual claim. The arbitrator's decision is final and enforceable in any court of competent jurisdiction.

16.3 Class Action Waiver

YOU AND THUMPR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

16.4 Exceptions

Either party may bring an individual action in small claims court for disputes within that court's jurisdiction. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations.

16.5 Opt-Out

You may opt out of the arbitration and class action waiver provisions by sending written notice to legal@thumpr.us within 30 days of first accepting these Terms. Your notice must include your name, Thumpr username, email address, and a clear statement that you wish to opt out. If you opt out, the Governing Law and Venue provisions in Section 17 apply.

17. Governing Law & Venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions. If the arbitration provisions in Section 16 do not apply (because you opted out or the dispute falls within an exception), you agree to submit to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California.

18. General Provisions

18.1 Entire Agreement

These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and Thumpr regarding the Platform and supersede all prior agreements, understandings, and communications.

18.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

18.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by Thumpr.

18.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. Thumpr may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets. Any permitted assignment is binding on successors.

18.5 Force Majeure

Thumpr shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, war, terrorism, pandemics, labor disputes, government actions, internet or infrastructure failures, or third-party service outages.

18.6 No Third-Party Beneficiaries

These Terms do not confer any rights on any third party. Only you and Thumpr may enforce these Terms.

18.7 Headings

Section headings are for convenience only and have no legal effect.

18.8 Electronic Communications

By using the Platform, you consent to receiving communications from us electronically, including by email, push notification, or notices posted on the Platform. You agree that all agreements, notices, and communications provided electronically satisfy any legal requirement that such communications be in writing.

19. Changes to These Terms

We may revise these Terms at any time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page;
  • Notify you through the app, by email, or by a prominent notice on the Platform at least 14 days before the changes take effect (except for changes required by law, which may take effect immediately); and
  • Give you the opportunity to review the changes before they become effective.

Your continued use of the Platform after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree with the revised Terms, you must stop using the Platform and delete your account.

20. Contact Us

If you have questions about these Terms:

These Terms of Use apply to all users of the Thumpr Platform, including the mobile apps (iOS and Android) and the website at thumpr.us.